Welcome to Erebrus, a platform provided by NetSepio (referred to as "we," "our," or "us"). We are committed to protecting your privacy and ensuring that your personal information is handled in a safe and responsible manner. This Privacy Policy outlines the types of information we collect, how it is used, and how you can control your information within our application. This policy has been designed to comply with global privacy laws, including the California Consumer Privacy Act (CCPA), the General Data Protection Regulation (GDPR), and other relevant data protection laws.
2. Information We Collect
2.1 Personal Information
We may collect the following personal information from you:
Name
Email address
Location data
Contact information such as email address, social media handles, phone number etc.
Payment details (if applicable)
Profile information such as username, name, email and password
2.2 Sensitive Personal Information
We may collect sensitive personal information only when it is necessary for providing our services and only with your explicit consent. This may include:
Financial data (such as payment modes like wallet payment, payment gateway)
Biometric data (if applicable, for security purposes)
2.3 Usage Data
We collect information about how you access and use our app, including but not limited to:
Device information (e.g., device model, operating system)
Log data (e.g., IP addresses, timestamps)
Usage patterns (e.g., features accessed, duration of use)
2.4 Cookies and Tracking Technologies
We use cookies and similar tracking technologies to monitor activity on our app and store certain information. Cookies are files with a small amount of data that are sent to your browser from a website and stored on your device.
3. How We Use Your Information
3.1 Personal Information
We use your personal information to:
Provide and improve our services
Respond to your inquiries and feedback
Send administrative information (e.g., updates, security alerts)
Process transactions and send updates about your order
3.2 Usage Data
We use usage data to:
Analyze and understand user behavior
Improve the functionality and user experience of our app
Monitor and prevent security threats
3.3 Marketing and Promotions
With your explicit consent, we may use your personal information to send you notifications, marketing and promotional communications. You can opt-out of these communications at any time.
4. How We Share Your Information
4.1 Third-Party Service Providers
We may share your information with third-party service providers to perform services on our behalf, such as payment processing, data analysis, email delivery, hosting services, customer service, and marketing assistance.